Privacy Policy
Scoops Co by CR&CO (ABN 47 685 207 192)
Last updated:
1. Information We Collect
We may collect the following information when you use our app or make a purchase:
Personal information: Full name, Email address, Phone number, Delivery address
Transaction information: Purchased items, Payment confirmation (processed via Stripe), Order and shipping details
Technical information: Device type, Browser information, App usage data
We do not collect or store credit card numbers. All payments are securely processed by Stripe Payments Australia Pty Ltd.
2. How We Use Your Information
We use your information to:
- Process and deliver your order
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Comply with tax, accounting, and legal obligations
3. Disclosure of Information
We do not sell or rent your information. We only share information where necessary with:
- Stripe (payment processing)
- Australia Post / Couriers (delivery)
- ATO or legal regulators (if required by law)
- Trusted service providers assisting with app or website operations
All third parties comply with privacy and data protection standards.
4. Storage & Security
Your information is stored securely using industry-standard protections. We take reasonable steps to prevent misuse, loss, unauthorised access, modification, or disclosure.
5. Access & Correction
You may request access to your personal information or request corrections by contacting:
6. Your Rights
Under the Privacy Act, you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent (where applicable)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
7. Marketing Communications
You will only receive marketing emails if you choose to opt in. You may unsubscribe at any time.